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Step2 Recalls Whisper Ride Touring Wagon Due to Fall Hazard; Sold Exclusively at Toys R Us

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Step2 in conjunction with the U.S. Consumer Product Safety Commission and Health Canada  has voluntarily recalled the Whisper Ride Touring Wagon. This wagon was exclusively sold at Toys R Us stores nationwide and online at ToysRUs.com from February 2013 to August 2013 for about $130. The two-seat wagon is 25-inches wide by 41.25-inches long by 20-inches high with blue seats, a tan wagon base and a red canopy.  The Step2 logo appears on the canopy and on the side of the wagon base. The removable blue seat backs of the Whisper Ride Touring Wagon can detach and allow the child in the wagon to fall out, posing a fall hazard.whisperridetouringwagon

Consumers should immediately stop using the wagon and inspect it to determine if the seat belt is attached to the removable blue seat back.  Consumers with the recalled wagons should contact Step2 toll-free at (866) 860-1887 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the Step2’s website at http://www.step2.com/recall/ for more information.

 

Enjoy 10% Off Your Order as we Upgrade Our Systems

We are currently upgrading our systems here at Step2. We want to set your expectations that shipping may take longer than anticipated. Please allow 5-7 additional business days for the processing of your order. Once your order has been processed please allow 2-6 business days for delivery of Fed Ex orders and 7-10 business days for delivery of truck shipment orders. During this time, expedited shipping is not being offered. We apologize for this inconvenience and appreciate your patience.

Upgrade

Please use code UPGRADE10 during the checkout process on Step2.com to receive 10% off of your order as a thank you for your patience with this process. Coupon code valid through 11:59 PM ET 8/19/13. Excludes Infantino items.

Step2 Receives Retail TouchPoints Channel Innovation Award

Retail TouchPoints (RTP), the industry’s go-to source for customer engagement strategies, has awarded Step2 the Channel Innovation Bronze Award, honoring Step2 for achieving cross-channel success in today’s challenging retail environment.

Step2 is proud to be honored alongside Tesco, S Group, Foodie.fm, Envelopes.com, David’s Bridal, Marks & Spencer, Target, and Stop & Shop.

Step2 was specifically honored for its achievement in using video to give customers a more comprehensive introduction to products. Partnering with Invodo, Step2 developed a pilot program with Toys R Us featuring QR code linking to product videos in stores. This allowed customers to make more informed purchase decisions about products that may be too large to display in stores.

“As retailers continue to forge ahead into the cross-channel retail world, striving to meet the demands of today’s cross-channel shoppers, the CIA Awards recognize those efforts,” noted Debbie Hauss, Editor-in-Chief of Retail TouchPoints. “The combination of shopper demands, technology innovations and retailer responsiveness has created a perfect storm of cross-channel success in 2012 and into the future.”

She added: “As expected, many of the winners are incorporating mobile technology and social media into their marketing mix, but it was their innovative use of the technologies and the coordination across channels that made them stand out as Channel Innovation Award winners.”

Source: PR Newswire (http://s.tt/1czU5)